Roman Zabaleta

Senior Associate, CIO Advisory

Product manager and management consultant for cloud transformation strategy product offerings. Built cloud transformation related software and solutions for client engagements and KPMG service offerings. Engaged with clients in delivering cloud benchmarking, cloud operating model, and cloud cost optimization projects.

• Led a successful release of KPMG's cloud transformation impact and disposition modeler solution by leading a geographically diverse team of three engineers, resulting in stakeholder buy-in for additional features and 100% timely completion of all story board tasks.
• Negotiated with product sponsors on which features and stories to include in upcoming product releases, persuading leadership to focus investments on feature updates with the highest marginal utility for the user experience.
• Authored a cloud cost benchmarking methodology for comparing services on AWS, Azure, and GCP, which then sold and successfully implemented for approximately $600k to a social media service company.
• Designed dashboards and UIs using Alteryx Designer, Python, and Power BI as front ends for self-service versions of cloud transformation software, generating a 95% decrease in engineering staff engaging on client projects related to that software.
• Constructed marketing and business development material to promote cloud transformation software and other consulting services for CIO Advisory, which were used to sell to several multi-million-dollar client accounts.
• Extensively analyzed a financial institution's multi-cloud infrastructure for quick-win cost optimization opportunities while leveraging Alteryx, leading to identification of cost inefficiencies the client was not aware of and a cost savings roadmap with opportunities netting up to 30%.

Intern, CIO Advisory

Managed deliverables for Enterprise Cloud Strategy and IT Infrastructure Wireless Assessment client engagements.

• Developed a cloud vision and strategy by reviewing current operations and analyzing infrastructure data to create detailed images of a large hospital system’s IT operations, leading to successful enterprise implementations of transparent “cloud-first” IT strategies.
• Conducted interviews with key stakeholders and subject matter experts to understand the client’s network infrastructure current state and maturity to help provide high-level observations and recommendations for a desired service delivery model, justifying a full upgrade of an entertainment holding company’s network infrastructure.

Intern, Global Information Protection

Managed various cross-functional projects to implement new systems and optimize processes throughout Amgen. Collaborated closely with Global Information Protection, Information Management, Cyber Defense, and Enterprise Systems Management.

• Modernized the service request process for global records management by adopting a DMAIC (Lean Six Sigma) approach to building a service catalog within the ServiceNow enterprise platform, increasing successful service-level agreements up to 99%.
• Expanded DMARC initiative security by using Agile Scrum to identify and implement DKIM and SPF authentication for all external partners, leading to a 100% elimination of emails spoofing Amgen’s primary domain.
• Created several highly customized reporting tools for the Information Management team, leading to the initial full visibility of the team’s performance for upper management.

Bachelor of Arts, Economics